Make Process Intelligence Review 2026: Features, Automation Limits and Use Cases
Make Process Intelligence combines Celonis task mining and process mining inside Make’s platform to surface high-value automation opportunities before scenarios are built.
Make Process Intelligence launched on October 20, 2026, at Waves ’26 in Prague. It embeds Celonis-powered task mining and process mining directly into Make’s automation platform so teams can identify repetitive work worth automating before they create scenarios.
The tool helps marketing, operations, and development teams decide what to automate first rather than scanning every process manually. It feeds suggestions straight into Make’s Maia AI assistant for scenario creation.
Task Mining and Process Mining Capabilities
Task mining runs through a Chrome extension that records desktop and browser interactions. The system groups clicks and actions into tasks and subtasks, then ranks them by repetition frequency, average duration, and detected bottlenecks. It also estimates monthly manual executions and flags which tasks suit AI agents.
Process mining works from existing event logs across connected systems, AI agents, and human steps. Users can run natural-language queries such as “why was this case delayed” and see actual versus intended process flows. The module tracks productivity changes after automations go live.
Privacy settings let administrators limit capture to app usage or window titles only. Typed text and screenshots remain optional and can be disabled. Usernames are hashed, on-device filtering applies, and employees receive visibility controls plus pause options.
- Chrome extension deployment required for task mining
- Event-log ingestion for process mining across systems
- Direct handoff to Maia for scenario building
- Role-based access and employee pause controls
Automation Limits, Pricing Status, and Practical Applications
Make Process Intelligence is not a standalone mining platform. It serves discovery only and routes output into Make scenarios or agents. No public figures exist for data volume, event throughput, or concurrent mining jobs. Task mining depends on Chrome extension rollout; process mining requires system log access.
Pricing remains undisclosed as of November 2026. The feature sits behind a waitlist with no confirmed general availability date or integration details for Make’s existing credit system. Core Make plans currently bill one credit per most module actions, with the Free tier limited to 1,000 credits monthly across two scenarios.
| Aspect | Task Mining | Process Mining |
|---|---|---|
| Data source | Chrome extension interactions | System event logs |
| Visibility scope | Desktop and browser steps | Cross-system and agent flows |
| Output | Ranked task list with automation estimates | Process maps and root-cause queries |
| Deployment | Extension install per user | Log connectors to existing systems |
Teams use the module to prioritize marketing or operations workflows that repeat often enough to justify AI agents. It also supports root-cause analysis of delays and measurement of ROI after automations launch. The combination of desktop task data and system logs gives end-to-end visibility for agentic processes that span both logged and unlogged steps.
Make has been part of Celonis since around 2020, so the new module extends Celonis object-centric process intelligence with Make’s visual automation layer. Further Waves ’26 announcements on AI agents and governance may integrate with it once rollout expands.
Frequently asked questions
When will Make Process Intelligence become generally available?
No release date has been announced. Access remains limited to a waitlist opened after the October 20, 2026 Waves ’26 launch.
Does Make Process Intelligence replace Celonis standalone tools?
No. It functions as an embedded discovery layer inside Make that feeds automations rather than serving as a full enterprise process mining suite.
What data does the task mining extension collect?
Administrators can restrict collection to app usage and window titles. Typed text and screenshots stay optional and can be turned off entirely.
How does pricing work once the module launches?
No pricing tiers or credit consumption details have been published. Current Make plans charge one credit per most actions on paid tiers starting around $9–12 per month annually.
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