Microsoft released 30 pre-built skills for Dynamics 365 Sales, Service and Customer Insights in October 2026. The update adds agentic automation inside Cowork, Code and Teams while requiring existing D365 and Copilot licenses.
HubSpot Breeze Assistant now serves as the main interface for outcome-driven tasks with a self-updating Smart CRM. The updates from UNBOUND 2026 include credit-based agents and practical limits for teams.
CRM.com 5.8 adds one-way WhatsApp messaging and commerce automation tools. See exact features, pricing structure and how it stacks up against HubSpot.
Microsoft released 30 new pre-built CRM skills for Dynamics 365 in October 2026, integrated with Copilot. Here is what they do, how much they cost, and where they fall short.
Wix Symphony AI launched in August 2026 as a standalone multi-agent system. It uses a central Maestro orchestrator to assign tasks across built-in and connected agents while requiring owner approval for key actions.
HubSpot shifted Breeze AI agents to outcome-based pricing in April 2026, charging only for resolved conversations and qualified leads. Small teams can test with included credits on Professional plans.
Salesforce reported Agentforce standalone ARR of $500M–$540M in Q3 FY2026 alongside over 9,500 paid deals and detailed Flex Credits rates.
ActiveCampaign AI agents handle campaign creation, segmentation and performance monitoring through the Active Intelligence engine. The MCP server extends these tools to external LLMs without extra fees.
The September 2026 Google Data Manager update adds direct GA and DV360 integration plus agentic AI features. Marketers gain clearer first-party data controls and measurable ROAS lifts.
Creatio 10.1 Unlimited adds expanded AI coding agents, live sales forecasting, and native WhatsApp Business support while introducing tiered pricing from $40 per user per month.
Salesforce Marketing Cloud Next Winter 2027 expands Agentforce AI agents for autonomous campaigns and content. Growth and Advanced editions set base pricing at $1,500 and $3,250 per month.
Zoho Campaigns added AI agents through MCP support and native WhatsApp marketing in late 2026. The update includes multichannel workflows, rebuilt templates, and tiered pricing starting at $4 per month.
