Konnect Insights Front Office OS Unifies Conversation Data Across CRM and Contact Center Systems
Konnect Insights Front Office OS layers AI analytics and cross-system actions over existing CRMs and contact centers without replacement.
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Emarsys 2026 update adds revenue attribution and loyalty tools across 26 features
The Emarsys 2026 update brings revenue attribution across channels and one-click loyalty program creation. Marketers gain tools to link campaigns directly to sales and repeat purchases.
Dynamics 365 Copilot Skills 2026: 30 New CRM Features, Pricing and Agent Limits
Microsoft released 30 pre-built skills for Dynamics 365 Sales, Service and Customer Insights in October 2026. The update adds agentic automation inside Cowork, Code and Teams while requiring existing D365 and Copilot licenses.
HubSpot Breeze Assistant Review: Self-Updating CRM at UNBOUND 2026
HubSpot Breeze Assistant now serves as the main interface for outcome-driven tasks with a self-updating Smart CRM. The updates from UNBOUND 2026 include credit-based agents and practical limits for teams.
CRM.com 5.8 Review: WhatsApp Messaging, Commerce Tools and Pricing
CRM.com 5.8 adds one-way WhatsApp messaging and commerce automation tools. See exact features, pricing structure and how it stacks up against HubSpot.
Dynamics 365 Copilot Skills: 30 New CRM Features, Pricing, and Limitations
Microsoft released 30 new pre-built CRM skills for Dynamics 365 in October 2026, integrated with Copilot. Here is what they do, how much they cost, and where they fall short.