Creatio 10.1 expands its AI App Development Toolkit with natural-language app generation and adds CRM and marketing automation tools while introducing plan-specific workflow and API caps.
Microsoft Dynamics 365 AI CRM introduces autonomous Sales Development Agent for pipeline generation with usage-based Copilot Credits billing starting November 16, 2026.
Pipedrive added a native MCP server in June 2026 and Nova AI meeting tool in September. Both features enforce human approval on writes and tie usage to existing plan token allowances.
Insightly's official MCP server connects CRM data to AI assistants like Claude and ChatGPT. It offers read and limited write access without extra fees but respects existing plan caps.
Nimble MCP connects Claude and ChatGPT to Nimble CRM for natural-language data updates. The free beta connector shows clear strengths in research and cleanup but restricts deal edits.
Sage CRM 2026 R2 introduces a Java 11 platform upgrade, improved Entra ID support and a new semantic search tool that replaces the previous AI assistant.
Pipedrive MCP server connects CRM data to AI assistants like Claude and ChatGPT through official OAuth without extra fees on any plan.
Konnect Insights Front Office OS layers AI analytics and cross-system actions over existing CRMs and contact centers without replacement.
Zoho CRM Q3 2026 updates add Zia Agents to workflows and expand sandbox storage. The changes affect automation rules and data handling in paid plans.
Microsoft released 30 pre-built skills for Dynamics 365 Sales, Service and Customer Insights in October 2026. The update adds agentic automation inside Cowork, Code and Teams while requiring existing D365 and Copilot licenses.
HubSpot Breeze Assistant now serves as the main interface for outcome-driven tasks with a self-updating Smart CRM. The updates from UNBOUND 2026 include credit-based agents and practical limits for teams.
CRM.com 5.8 adds one-way WhatsApp messaging and commerce automation tools. See exact features, pricing structure and how it stacks up against HubSpot.
