Salesforce Marketing Cloud Next Winter 27 introduces Agentforce marketing agents and RCS enhancements. The release details specific limits, pricing tiers, and automation capabilities available from October 2026.
Omnichat AI agents offer autonomous marketing, sales and service tools across eight messaging channels, supported by $10M Series A funding and the OmniClaw business analyst.
Creatio 10.1 Unlimited adds expanded AI coding agents, live sales forecasting, and native WhatsApp Business support while introducing tiered pricing from $40 per user per month.
Zoho Campaigns added AI agents through MCP support and native WhatsApp marketing in late 2026. The update includes multichannel workflows, rebuilt templates, and tiered pricing starting at $4 per month.
The Emarsys 2026 update brings revenue attribution across channels and one-click loyalty program creation. Marketers gain tools to link campaigns directly to sales and repeat purchases.
Salesforce Service Cloud Fall 2026 introduces Casey Agent self-optimization, WhatsApp commerce, and Contact Center GA across Europe with tiered pricing from $125 per user.
Salesforce Service Cloud Fall 2026 releases expand native Contact Center availability and add self-optimizing features to the Casey Help Agent.
