Microsoft Dynamics 365 AI CRM introduces autonomous Sales Development Agent for pipeline generation with usage-based Copilot Credits billing starting November 16, 2026.
New standalone Microsoft 365 Copilot SKUs become available December 1, 2026, with unchanged pricing and default usage-based billing for CSP Copilot Business customers.
Microsoft released 30 new Dynamics 365 Copilot skills on October 8, 2026, alongside the Sales Development Agent in public preview. The changes tie into usage-based credit billing from mid-November.
Adobe CX Enterprise Coworker review 2026 examines integrations with ChatGPT, Claude and Gemini, AI Credits pricing, and agent usage limits for enterprise CX workflows.
HIX AI Workspace 2.0 adds native connectors, brand kits, and shared project spaces with a 5-teammate cap. The credit-based plans start at 20 free credits monthly and scale to 2,500 credits on the Max tier.
Sage CRM 2026 R2 introduces a Java 11 platform upgrade, improved Entra ID support and a new semantic search tool that replaces the previous AI assistant.
Konnect Insights Front Office OS layers AI analytics and cross-system actions over existing CRMs and contact centers without replacement.
Microsoft released 30 pre-built skills for Dynamics 365 Sales, Service and Customer Insights in October 2026. The update adds agentic automation inside Cowork, Code and Teams while requiring existing D365 and Copilot licenses.
HubSpot Breeze Assistant now serves as the main interface for outcome-driven tasks with a self-updating Smart CRM. The updates from UNBOUND 2026 include credit-based agents and practical limits for teams.
Holistics, ThoughtSpot and Power BI deliver AI-driven analytics with semantic layers in 2026, yet differ sharply in pricing models, query caps and deployment fit.
Microsoft released 30 new pre-built CRM skills for Dynamics 365 in October 2026, integrated with Copilot. Here is what they do, how much they cost, and where they fall short.
