The October 2026 agreement values Braze at $5.66 billion. It adds real-time decisioning tools to Salesforce but leaves pricing, migrations, and platform overlap unresolved until 2027-2028.
Microsoft Dynamics 365 AI CRM introduces autonomous Sales Development Agent for pipeline generation with usage-based Copilot Credits billing starting November 16, 2026.
Dialpad Sales Sell reduced Advanced plan pricing to $59 and Premium to $79 per user per month on annual billing. The changes took effect between October 12 and 19, 2026.
Microsoft released 30 new Dynamics 365 Copilot skills on October 8, 2026, alongside the Sales Development Agent in public preview. The changes tie into usage-based credit billing from mid-November.
HubSpot introduced account-level spend caps and self-service credit swaps in October 2026. The update addresses customer concerns over AI usage unpredictability while expanding prepaid and pay-as-you-go options.
Salesforce Marketing Cloud Next Winter 27 introduces Agentforce marketing agents and RCS enhancements. The release details specific limits, pricing tiers, and automation capabilities available from October 2026.
Salesforce Agentforce Hunter handles outbound prospecting and deal progression in Sales Cloud. It integrates ZoomInfo data and runs on a new long-horizon runtime with human approval gates.
Salesforce Service Cloud Fall 2026 introduces Casey Agent self-optimization, WhatsApp commerce, and Contact Center GA across Europe with tiered pricing from $125 per user.
Salesforce Service Cloud Fall 2026 releases expand native Contact Center availability and add self-optimizing features to the Casey Help Agent.
Google Vids now uses Gemini Omni 1.2 Flash for 3–15 second clips. Review the API and Workspace pricing, output limits, and real marketing constraints.
Creatio 10.1 expands its AI App Development Toolkit with natural-language app generation and adds CRM and marketing automation tools while introducing plan-specific workflow and API caps.
Wix Symphony AI launched in August 2026 as a standalone multi-agent system. It uses a central Maestro orchestrator to assign tasks across built-in and connected agents while requiring owner approval for key actions.
