Dynamics 365 Copilot Skills: 30 New CRM Features, Pricing, and Limitations
Microsoft released 30 new pre-built CRM skills for Dynamics 365 in October 2026, integrated with Copilot. Here is what they do, how much they cost, and where they fall short.
Microsoft released 30 new pre-built CRM skills for Dynamics 365 in October 2026, integrated with Copilot. Here is what they do, how much they cost, and where they fall short.
Wix Symphony AI launched in August 2026 as a standalone multi-agent system. It uses a central Maestro orchestrator to assign tasks across built-in and connected agents while requiring owner approval for key actions.
ActiveCampaign AI agents handle campaign creation, segmentation and performance monitoring through the Active Intelligence engine. The MCP server extends these tools to external LLMs without extra fees.
The September 2026 Google Data Manager update adds direct GA and DV360 integration plus agentic AI features. Marketers gain clearer first-party data controls and measurable ROAS lifts.
Creatio 10.1 Unlimited adds expanded AI coding agents, live sales forecasting, and native WhatsApp Business support while introducing tiered pricing from $40 per user per month.
Zoho Campaigns added AI agents through MCP support and native WhatsApp marketing in late 2026. The update includes multichannel workflows, rebuilt templates, and tiered pricing starting at $4 per month.
HubSpot rolled out account-level spend caps and mid-contract seat swaps on 15 October 2026. Admins can now set hard credit limits and convert unused seats without plan changes.
HIX AI Workspace 2.0 adds native connectors, brand kits, and shared project spaces with a 5-teammate cap. The credit-based plans start at 20 free credits monthly and scale to 2,500 credits on the Max tier.
ServiceNow Gemini integration links industry workflows to Gemini Enterprise through MCP and A2A protocols. Retail operations launched in October 2026 while telecom support arrives in early 2027.
Pipedrive pricing 2026 starts at $14 per seat for Lite and reaches $79 for Ultimate, with strict per-company limits on leads, custom fields and automations that often force upgrades.
Dialpad Sales Sell reduced Advanced plan pricing to $59 and Premium to $79 per user per month on annual billing. The changes took effect between October 12 and 19, 2026.
HubSpot AI pricing 2026 combines seat subscriptions with monthly credits that reset. Extra credits cost $0.01 each after included limits.